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What You Should Do If You See an iPad Unavailable Message

"My iPad says iPad Unavailable and there is no Erase iPad option, how to fix this problem?" The error refers to a message indicating that your iPad is either not currently accessible or disabled. Unless you fix this problem, you cannot access your device or data. The good news is there are solutions. This guide will walk you through the necessary steps to regain access to your iPad in various situations.

iPad Unavailable

Part 1: What Does iPad Unavailable Mean

When you see an iPad Unavailable message, it means that your device is disabled. It usually occurs after you enter multiple wrong passcode attempts in a row. Entering the wrong passcode 5 times in a row will lock you out for one minute with an iPad Unavailable message. If you keep entering the wrong passcode, your iPad will get locked and disabled completely.

Part 2: How to Fix Unavailable iPad in One Click

If you are presented with the iPad Unavailable screen and forget the passcode, you will need a powerful unlock tool, such as imyPass iPassGo. It helps you access your unavailable iPad without the passcode.

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Here are the steps to fix iPad Unavailable with a PC:

Step 1

Connect to your iPad

Launch the best iPad unlocking software once you install it on your PC. There is another version for Mac users. Choose Wipe Passcode, and connect your unavailable iPad to your PC with a Lightning cable. Click the Start button to move on.

Choose Wipe Passcode Mode
Step 2

Download firmware

After your iPad is detected, the information be read. Check them and correct them if anything is wrong. Then click the Start button to begin downloading the necessary firmware.

Download Firmware Package
Step 3

Unlock disabled iPad

When the download is done, hit the Unlock button. Read the notification carefully and confirm the action. Input 0000 into the field to ensure the process. A few minutes later, the iPad Unavailable message and lock screen will be removed. Next, you can re-access your iPad and set a new passcode.

Unlock iPhone Passcode

Note: Bear in mind that the process will remove all data on your iPad. You'd better make a backup and manage the passwords on your iPad before the process.

Part 3: Other 3 Solutions to Fix iPad Unavailable Screen

Solution 1: Wait for iPad Available again

iPad Unavailable Message

You can wait for your iPad to recover unless the iPad is iCloud-locked. An iPad will pop up the Unavailable message for one minute after six failed passcode attempts in a row. The seventh incorrect passcode attempt will lock you out for 5 minutes, the eighth attempt for 15, and the tenth for an hour. If you still remember the passcode, wait for your iPad available again and unlock it directly.

Be aware that you cannot unlock your device with Face ID or Touch ID if the iPad Unavailable message appears. Moreover, as long as you go past ten attempts and still do not enter the correct passcode, your iPad will be completely disabled.

Solution 2: Fix iPad Unavailable with iTunes/Finder

If you see the iPad Unavailable message and completely forgot your passcode, you have to reset your device with iTunes or Finder. The prerequisites to reset an unavailable iPad using iTunes/Finder include:

1. You have a PC with the latest version of iTunes or a Mac.

2. You have a USB cable.

3. You have backed up your iPad.

Step 1

Power off your unavailable iPad.

To put an iPad with a Home button, hold down both the Home and Power buttons at the same time until the Recovery Mode screen pops up.

iPad Recovery Mode

For an iPad without a Home button, press and quickly release the volume button closest to the Power button, press and release the other volume button, and then hold down the Power button until the Recovery screen appears.

Step 2

Connect the unavailable iPad to your computer. If the iTunes or Finder does not pop up automatically, launch the application.

Step 3

Once iTunes or Finder detects your iPad in Recovery Mode, click the Restore or Restore and Update button. Then the application will begin downloading software. Next, your iPad will be restored.

Restore iPad

Tip: If the download takes more than 15 minutes and your iPad quits the Recovery Mode, let the download finish and repeat from step 1.

Step 4

Wait for the process to complete. Then your iPad should restart and show the Hello screen.

Solution 3: Fix iPad Unavailable with Find My

Find My is a feature that helps you locate your iOS device, like an iPad. Besides, it provides the option to reset an unavailable iPad without the passcode. The prerequisites to erase your iPad with Find My include:

1. You have enabled Find My on your iPad.

2. You remember your Apple ID password.

3. You can access icloud.com or another iOS device.

How to Reset Unavailable iPad with Find My on iCloud

Step 1

Visit www.icloud.com/find, and log in to your iCloud account. If you have enabled two-factor authentication, enter the verification code that appears on your iPad screen. Or visit www.icloud.com, sign in to your iCloud account, and click Find iPad or Find iPhone to enter the Find Devices page.

Erase iPad Online
Step 2

Pull down the All Devices menu and choose your unavailable iPad on the list.

Step 3

Then your iPad will be tracked on the map. Click the Erase iPad or Erase This Device button on the pop-up dialog.

Erase iPad iCloud
Step 4

When prompted, enter your Apple ID password and confirm the action.

Note: If your iPad is online, it will be reset immediately. If your device is offline, the reset will be initiated the next time it is online.

How to Reset Unavailable iPad in Find My App

Step 1

Open the Find My app on another iOS device.

Step 2

Go to the Devices tab at the bottom, tap the + button, and select Add AirTag or Add Other Item to detect your unavailable iPad.

Add iPad Find My
Step 3

Select your iPad, and enter the password of your Apple ID.

Step 4

Next, select your iPad in the Devices tab, and tap the Erase This Device button. Press the Continue button to move on.

Find My
Step 5

If prompted, enter your phone number, and tap the Erase button. Then enter your Apple ID password, and hit the Erase button again.

Erase iPad Find My
Step 6

Wait for the process to finish. Your iPad will reboot and enter the Hello screen. Then you can set it up as a new device and create a new passcode.

Conclusion

This article has explained what you can do when you see the iPad Unavailable message. If you have enabled Find My on your iPad, you can reset your device on the iCloud website or in the Find My app on another iPhone or iPad. iTunes/Finder is another way to reset your device without the passcode. All these methods will erase your data during the process. imyPass iPassGo is the ultimate solution to fix the iPad Unavailable issue for average people. If you have other questions about this topic, please feel free to leave your message below this post.

Penny Warren
Penny Warren

Penny Warren, a senior editor from imyPass, is specialized in MS Office software. You can find professional tutorials and solutions of MS Office software from her posts.

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