Fix Account Disabled in App Store and iTunes on iPhone

Samuel Spenser Published on August 27, 2024iOS Tips3-min reading

"My account has been disabled in the App Store and iTunes, I cannot download any apps or update them, how to fix it?" Once you activate a new iPhone, you need to create an Apple ID and password. This account is essential and enables you to access any Apple services including App Store and iTunes. Nevertheless, every iOS user may face a disabled account issue. This guide provides you with step-by-step solutions to get your account to work again.

Part 1: Why Your Account Has Been Disabled in the App Store and iTunes

As long as your account has been disabled in the App Store and iTunes, you cannot download or update your apps, make in-app purchases, or access your purchase history. Therefore, it is crucial to address this problem as quickly as possible.

Why is your account disabled in App Store and iTunes?

1. Violation of Apple’s Terms and Conditions, such as involving in fraudulent activities, offering false information when creating an account, sharing your account with others, infringing on intellectual property rights, and other illegal activities.

2. Suspicious Account Activities, such as too many failed login attempts, signing in at unfamiliar locations, abnormal purchase patterns, or outdated account information.

3. Billing Issues, such as unpaid bills, expired credit cards, insufficient funds, declined payments, and more.

4. Account Inactivity. Apple may disable an account if it has been inactive for one year or if Apple believes your account was hacked.

Part 2: Easily Change Your Apple ID When It's Disabled in App Store and iTunes

If your account is disabled in App Store and iTunes because you forgot your Apple ID password, you’d better remove the old account and create a new one. From this point, we recommend imyPass iPassGo.

Here is the procedure to fix the account disabled in the App Store and iTunes:

Install the best iPhone unlocking software on your computer and launch it. Choose Remove Apple ID, and hook up your iPhone to your computer with a Lightning cable. Click the Start button once your device is detected.

If Find My iPhone is disabled, the software will begin removing your Apple ID immediately.

If Find My iPhone is enabled on iOS 11.3 or older, open the Settings app, choose General, tap Transfer or Reset iPhone, press Reset, and press Reset All Settings. Then the software will do the rest of the work.

If Find My iPhone is enabled on iOS 11.4 or newer, make sure to enable two-factor authentication. Enter 0000, confirm the unlocking, check your iPhone information, and begin unlocking Apple ID.

Note: When it is done, you can create a new Apple ID account, and log in to your iPhone. The App Store and iTunes should work now.

Part 3: How to Fix Account Disabled in App Store and iTunes

Solution 1: Change Apple ID Password

If you have reset your Apple ID password or other information, you need to update it on your iPhone. Otherwise, your account will be disabled in the App Store and iTunes. Here are the steps below:

Solution 2: Update Payment Information

When you purchase apps or content in the App Store, the bill will be paid through the payment method associated with your Apple ID. When the account disabled error occurs in the App Store and iTunes, you need to check your payment methods.

If it is not working, tap Edit, press the Delete button on the outdated payment method, and remove it. Then tap Add Payment Method, and fill in the details to add a new payment method.

Solution 3: Check the Time and Date

If you don't forget your Apple ID password, you can check the Time and Date in Settings. Incorrect date and time may be responsible for the problem of the account-disabled in the App Store and iTunes. Therefore, checking and setting it correctly is another solution to fix this problem.

Solution 4: Check Apple Server Status

The last but not least solution to fix account disabled in the App Store and iTunes is checking the status of Apple servers. When you access the App Store, it verifies your account and payment method with Apple’s servers. If something is wrong, the problem will happen.

Visit www.apple.com/support/systemstatus/ in a web browser, and check the status. If any server is marked with maintenance or down, you have to wait for it to work again.

If all Apple servers are working normally, you can contact Apple Support at support.apple.com/, and click the Start now button to submit your trouble and get the best solution by phone, chat, or email.

Conclusion

Now, you should learn at least five solutions to fix the problem of your account disabled in the App Store and iTunes on your iPhone or iPad. You can follow them one by one and make your App Store work again. imyPass iPassGo helps you remove the old Apple ID if you forgot your password. If you have other questions about this topic, please write them down.