Privacy Policy

Last updated: October 29, 2024

imyPass strives to safeguard the data and privacy protection of our users because a person enjoys the privacy right that is protected by law and not invaded. We only collect data in the best interest of our users when necessary (e.g., to send you a product activation code via email). The collected data shall not be sold or distributed to third parties and may be shared with our partners who comply with our commitment to protecting your privacy. The statement below demonstrates how we guarantee the protection and explains what kind of data is being collected for what purpose.

Website

Visiting the imyPass website won't disclose any personal details or information. What imyPass collects is only the domain name, IP address and browser type, which can only be used to log global access to our website.

If you subscribe to our services on our website or other platforms, you will automatically subscribe to imyPass newsletters, and you can cancel them at any time you wish.

In certain cases, we need you to provide the personal information required in order to work properly. You can decide whether you would like to continue or not. For example, the following scenario is possible.

When you place your order on our online store, you need to provide information for completing the transaction, such as name, address, email address, and credit card number.
When you unsubscribe to our newsletter, you need to send us an email and provide the contact information.

Cookies

Cookies are files created by sites you visit, and they do not include any personal information. Cookies may record passwords, preferences and purchases. Cookies also collect daily visitors to our imyPass and the pages of our site that are most frequently visited. Cookies are distinct and can only be accessed by the server that created them. They cannot be run as code or transmit viruses.

Cookies can make your online experience easier by saving browsing data. We use cookies to identify your browser so that our website displays properly. You can allow or block cookies saved by websites via your browser settings. Blocking cookies may influence the normal visiting of some pages.

Security

We will disclose the accounts and personal data of customers if we are bound by law to do so or if disclosure is necessary to enforce our General Terms and Conditions or other agreements or to protect our rights or the rights of third parties. This includes data exchange with companies specializing in preventing and minimizing the risk of violation and credit card fraud. We expressly state that in this context, no data will be passed on to those companies for economic use that would contradict this privacy policy. With your consent, we will inform you if personal information is to be handed off to third parties in all other cases.

Collection and Use of Personal Information

Personal information is any data that can identify or contact an individual. Users may choose to share personal information when using our website, especially in situations like:

Contacting customer support via email.
Engaging with services requiring personal details.

Information We May Collect

The specific personal information collected depends on the service and includes but not limited to:

Contact details: email, full name, zip code, country, phone number, billing address, and payment information during purchases.
Transaction details: requests or transactions made through our services, with payment details processed by third-party processors, retaining only partial information for tax and security reasons.
Interaction data: IP address, device type, browser used, and website navigation.
User communications: support requests and inquiries.

Purpose of Data Collection

The information collected serves various purposes:

To enhance service delivery and better understand user needs.
To facilitate transactions and process payments.
For statistical analysis and management improvements.
To keep internal records and provide updates on relevant events or products.
To communicate marketing messages, which users can opt out of.
For occasional market research or site customization.
To refine photo and video editing features using uploaded content.

Information Sharing

Your information may be shared in the following ways:

With vendors and service providers who help operate our website under the confidentiality of our Terms.
In response to legal requests or if your actions violate our agreements.
During business negotiations involving mergers or sales.
With your consent.

Your Choices

Users have options regarding the use of their personal information. We will seek permission for uses beyond those specified. However, choosing not to provide certain information may limit access to services. You can manage automated data collection by reviewing related sections.

eCommerce

imyPass utilizes a secure server hosted by MYCOMMERCE, Fastspring, and other 3rd party credit card processors that encrypt the personal information of customers, such as name, address, credit card number, credit card expiration date, etc., before we get and to prevent malicious distorted information. Additionally, we use Secure Sockets Layer software (SSL) to protect and encrypt the information you submit in transmission.

Software Activationer

To activate imyPass software, you need to provide the email address you provide while purchasing and the license code. Activation of a full version of the software requires an active Internet connection. While performing software activation, a connection to a licensing server is built.

When you activate a program with a license key, the following information is transmitted:

The license key
A checksum
The product code
The version numbers
Third-party Analytics Tool

We utilize Google Analytics to understand your interaction with our website and product use perfectly. Google Analytics, a web analysis service from Google, is used to analyze your use of our website for smart marketing measurement and better results. The information you provide when using our website is usually conveyed to a Google server in the USA.

Using our website, you explicitly agree to Google to collect and store your data for the abovementioned purposes. You also can disable Google to acquire your data generated by cookies by downloading and installing a Google-provided browser extension.

Third-party Analytics Tool

By using our website, you explicitly agree to Google to collect and store your data for the abovementioned purposes. You also have the ability to disable Google to acquire your data generated by cookies by downloading and installing a Google-provided browser extension.